Select Africa Safaris CC, and / or  
Africa Scuba Travel CC,

(Hereinafter referred to as the Safari Operator / Operator)

 

Bookings, Payment, Standard Terms and Conditions (rev 1/09)

 

Bookings

 

·       ÂAll tours accommodation, transfers, flights, and activities / excursions are subject to availability as at the time deposits are received, notwithstanding the fact that at the time of request, availability may have been confirmed.

·       ÂPrices quoted, unless otherwise specifically notified in writing, are as per the standard tour itinerary, and are subject to change at the sole discretion of the Safari Operator.

·       ÂPrices are subject to any increases in air fares, land arrangements, or any other costs that may affect the tour price. All quotes and invoices are subject to these increases and costs.

·       ÂAny extensions, additions, variations or deviations from the itinerary may incur supplementary charges. These are also payable as per payment schedule below.

·       ÂAny changes of whatsoever nature made to any tours after acceptance of the original quotation, shall incur additional charges, with a minimum of R 250.00 per person per change being levied.

·       ÂShould any of the resorts, operators, or principles quote the Safari Operator in any other currency, other than SA Rands, then the rate quoted will exclude the forex commission of 0.25% of the total tour price, with a minimum amount payable of R200.00 per person.

·       ÂRates and quotes do not include any travel / personal insurance, visa / passport costs or any air ticket / passport / document courier / delivery charges, or any airport departure taxes, airline fuel or any other levies and taxes that may be implemented.

·       ÂRates quoted, are subject to exchange rate fluctuations, and final cost will be determined and finalized, as at the date of receipt of full payment. This is a specific condition, notwithstanding that the tour may already have been invoiced, and deposits paid against it.

·       ÂThe operator reserves the right to further amend the final invoice amount payable, up to a period of seven (7) days after the final payment is received from the client, should there be any currency variations during this period.

·       ÂThe Safari Operator however reserves the right to accept any payments made against any tour, at the exchange rate when payment was made. The current applicable currency buying rate as quoted by the Standard Bank of South Africa Ltd, shall be used to determine the exchange rate invoiced. This applies to any late payments which may be received, notwithstanding such payments may only be receivedÂafter the final invoice.

·       ÂRates and quotes do not include VAT, or any sales taxes, that may be payable on the tour, or any portion thereof, in South Africa, or any country included on the itinerary, that imposes them.

·       ÂAll payments for the tour must be made in full prior to departure, and no tickets, confirmations, or travel documents will be issued until all these payments have been received.

 

Payment

 

·       ÂA minimum 50% non-refundable, non transferable, deposit of total tour price (including any additional charges, including equipment rental, additional excursions, etc) is required to secure a booking. No reservation request can be considered booked until such deposit is received

·       ÂThe full outstanding balance is payable 30 days prior to departure.

·       ÂShould payments not be received as per this schedule, the booking will automatically be deemed cancelled, with forfeiture of all amounts paid. All bookings, irrespective of when made, must be paid in full 30 days prior to tour departure date.

·       ÂShould the operator, in its sole discretion, agreed to accept payments that may vary from the required payment schedule above, then it reserves the right to charge interest on all such payments, at the applicable overdraft rate charged by the Standard Bank of South Africa Ltd.

·       ÂAll prices are based on a minimum of 2 persons sharing accommodation. Single supplements will be applicable.

·       ÂCredit card payments exclude the 4.75% bank commission. This will be added to any credit card payments.

·       ÂAll payments via Bank transfers, or cash bank deposits, must include all relevant bank charges.

 

Cancellation & refund policy

 

·       ÂShould notice be given by the client of his / her intention to cancel, refunds will be given as set out below. Refunds will only be considered if all payments were received according to the payment schedule above.

·       ÂRefunds will be made as follows: (from payment date)

o  Âup until 90 days prior to departure – refund of all amounts paid except for cancellation fee of 20% of total tour price.

o  ÂBetween 89 days & 60 prior to departure - refund of all amounts paid except for cancellation fee of 50% of total tour price.

o  ÂBetween 59 days & 45 days prior to departure – refund of all amounts paid except for cancellation fee of 75% of total tour price.

o  ÂBetween 44 days & 31 days prior to departure – refund of all amounts paid except for cancellation fee of 90% of total tour price.

·       ÂNo refunds whatsoever will be given for any cancellation received less than 30 days prior to departure.

·       ÂIn exceptional circumstances, and at the sole discretion of the operator, where we manage to obtain a full or partial refund for the client, all such amounts received will be refunded, except for an amount equal to 20% of the total final invoice value, which will be retained by the safari operator to cover bank charges, costs, and commissions.

·       ÂThe client must give written notice of his / her intention to cancel, stating detailed reasons why, before a refund will be considered.

 

 

 

Unused Services / Facilities.

 

 

·       ÂThe rates quoted for the tour are based on prepaid rates, and as such no refunds for unused services and / or facilities can be entertained, for any reason whatsoever, including those suffered / incurred as a result of inclement weather, missed connections, illness, injury, or death.

·       ÂTravel / Personal Accident Insurance is specifically excluded from any quotes, or rates.Travellers are strongly advised to take adequate travel insurance, and it is their sole responsibility to ensureÂthat they are in possession of the relevant valid passports, visas, and any other travel and medical immunization documents required by the destination countries and airline carriers

 

Indemnity & Fine Print

 

·       ÂThe operator acts as a booking agent only for various other operators, and as such is not liable for any loss of, or damage to, property, life or person, for any reason whatsoever. The client by his booking indemnifies the operator from any such claims.

·       ÂFurther as such,  it is not liable for any loss or damage suffered as a result of any airline delays, missed connections, accommodation substitutions, non performance, negligence, or omissions of any of the resorts, operators or agents, or any additional costs suffered as a result of these events.

·       ÂThe operator transfers monies received from it’s clients, in good faith, to the various hotels, resorts, lodges, operators, and service providers, and agents, and as such cannot be held liable in any way, should these funds be misappropriated by these various hotels, resorts, lodges, operators, and service providers, and agents, or lost as a result of insolvency or abscontion by any of them

·       ÂAll schedules, costs, tour arrangements, and conditions are subject to change, without any recourse whatsoever to the operator, at the operators sole discretion.

·       ÂShould the accommodation originally booked by the client not be available for any reason whatsoever, when their final booking is made, or,on their arrival at the destination, then  the operator reserves the right to book alternative accommodation of a similar standard.

·       ÂThe operator recommends and books accommodation and tours in good faith on behalf of the client from information at its disposal, and gives no warranties as to suitability for the clients needs, or preferenvce.

·       ÂThe operator accepts no liability as to any expenses incurred by the client as a result of the clients substituting any accommodation and / or land arrangements, for any reason whatsoever.

·       ÂBooking on this tour shall constitute acceptance of these conditions. Errors and omissions are excluded.

 

Special ConditionsÂ

 

·       ÂSubject to our standard terms and conditions. e & oe.

·       ÂSubject to current airline schedules

·       ÂQuotes based on current 2009 rates

·       ÂSubject to availability at time of receipt of 50% deposit.

·       ÂTour rate based on minimum group size as indicated on the quotation,(20 pax) travelling together for the full duration of the tour, in shared accommodation.

·       ÂCancellation and rebooking fees apply. Travel Insurance is excluded from any quotations.

·       ÂPrices based on current exchange rate not exceeding R7.70 : $1.00, or R 11.50 : € 1.00, depending on whatever currency is required by the operators

·       ÂAbove rates are not valid should the dates finally chosen fall over peak periods, or a special event, or trade fair.

·       ÂPlease note number of nights, or itinerary requested may need adjusting to conform to flight details.

·       ÂFinal price calculated at foreign currency purchase rate as determined by Standard Bank of South Africa, on date of receipt of final payment.

·       ÂWe reserve the right to amend the itinerary, and substitute resorts and tours to a comparable or better one than that quoted above, should it be deemed necessary.

·       ÂWhilst we utilise professional and recognised tour operators, airlines, resorts, and hotels, we cannot accept any liability for missed or cancelled flights, or any loss or damage to property, or person